I have an upcoming in-person visit, but now I'd like to change it to virtual. How do I do this?
To change a visit from in-person to virtual follow these steps:
- Find the visit card in the My Parsley Health upcoming page
- On the top right click "Change"
- In the appearing menu click "Cancel"
- Now schedule a new visit by going back to the upcoming page
- After you select the date and time of the visit, you will be given an option to choose "Virtual or "In Person". Choose "Virtual".
* Note, if you do not see an option of "In Person" or "Virtual" it means the visit or the time slot is only available for one or the other. If this isn't your first visit, try choosing a different time.