Common Questions & Membership Support

• What is included with my plan?
• Is Parsley Health covered by insurance?
• Can Parsley Health be my primary care physician?
• How much does a Parsley Health membership cost?
• What do I need to know about lab testing?
• What if I change my mind about my membership?
• Does Parsley Health offer one-time consultations?
• What counts as a doctor's visit?
• Does Parsley Health have specialists?
• What if I need extra visits?

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• Is there anything I should do before my first appointment?
• After I finish my first year at Parsley if I decide to not renew my membership can I renew at a later date?
• Is there a referral program?
• How do I access my membership perks?
• Onboarding checklist
• Can I add additional doctor’s visits to my membership?
• What do I need to know before my first visit?
• What happens if I need to cancel my visit?
• How do I cancel or reschedule my visit?
• Can I change the credit card on file for my account?

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• What can I buy at the Parsley store?
• Contact us
• Shipping rules
• Where is my order?
• Accessing My Account

• What types of diagnostic testing does Parsley Health do?
• Is testing included in my membership fee?
• Will BioReference accept my insurance?
• How much will my specialty testing cost?
• Where can I get my blood drawn?
• Why do I have to go to BioReference?
• How do I complete my specialty test kit?
• Help! I received a bill I wasn’t expecting.
• Do I need to fast before I get my blood drawn?
• What labs and tests did my doctor order and where can I find my lab requisitions?

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• I need help connecting to My Parsley
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• How do I clear browser cookies?