What if I change my mind about my membership?

Cancellation

If you change your mind, you have 60 days from the day you register online to request a refund. If you have not come in for your initial doctor visit, you will receive a full refund less a non-refundable $150 registration fee. 

Care plans only

If you have already had your initial visit with your doctor and you wish to cancel, you will receive a refund minus the $150 registration fee and an additional cancellation fee of $500. This cancellation fee is to cover our cost of the doctor and administrative time costs incurred from your initial visit. 

Once you have had your second visit at Parsley (doctor or health coaching visit), your membership is considered activated and is nonrefundable.

Why? Because this membership is designed to be a commitment. It takes more than one visit to see log term results. Once you have had your first visit, not only have you met with your Parsley doctor for longer than most primary care doctors spend with their patients in 5 years, but you also have begun your journey.

If you do not like your doctor or your coach you can always try someone new. If you have any concerns at all, please tell us. We are here to help make this experience work for you.

If you want to cancel your membership, please email members@parsleyhealth.com with subject line “Membership Cancellation Request.” We hate to see you go, but would love to keep you living the Parsley life. If you decide to cancel you may apply this registration fee to products from our store.

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